If your item breaks down after the manufacturer's warranty expires, send it to us and we'll take care of it - or get you a replacement fast.
For select devices, we provide accidental damage coverage like dropping your camera in the pool or knocking a cup of coffee on your laptop. Accidents happen - we have you covered.
After 30 days
Single Pay Customers: You are entitled to a prorated refund if you cancel more than 30 days after you purchase your service contract. Once cancelled your coverage is effective through the cancellation date. Your prorated refund is based on the number of days remaining in your service contract, less the cost of any claims paid and an administrative processing fee. The processing fee is the lesser of 10% of your service contract's prorated refund or $25.
Monthly Pay Customers: If you cancel after the first 30 days, your service contract is effective through the end of your current billing cycle. At the end of the billing cycle your service contract, and all billing activities, will end.