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Help & Support

Making a claim

We've tried to make filing a claim as quick and simple as possible.

Choose your product below and review the step-by-step instructions.

Filing a Renters Insurance claim and making policy updates:

Need to file a claim?

For claims, call us 24/7 at 1-800-358-0600. Here’s a quick view below as to what the process looks like once you start your claim with us. 

Property Claims

1. Call us right away to get the claim process started. 

2. Complete a claim form to detail any and all personal property that you’ve lost due to a covered event (fire, theft, wind, vandalism, or another covered event). We will send you the claim form or you can complete the form online

3. You will need to send us a police or fire report depending on the nature of the loss. 

Liability Claims

1. Call us right away to get the claim process started.

2. We’ll note down information about the nature of the claim, understand who claims liability against you, and review your policy coverage terms and conditions. 

3. We will immediately get you in touch with a Liability Adjuster from Assurant Specialty Property.  The Liability Adjuster will contact you and work the process further depending on your unique liability circumstances.

Do you need to make a policy change? 

Protect Your Bubble has partnered with Assurant Specialty Property to bring you best in class renter’s insurance products and services.  Assurant Specialty Property handles all of the insurance underwriting, customer service, and claims administration on behalf of Protect Your Bubble.

Visit to make changes to your policy.  For your convenience, we provide you with direct access to the renter’s insurance account administration department’s website maintained by Assurant Specialty Property.  You will need to register your access as a first time user.  To do this, you will need the following information handy:

  • Policy Number
  • Zip Code
  • Policy Effective Date

For general questions, please don't hesitate to call us toll free at 1-800-432-8612 Monday through Friday from 8AM to 8PM EST. 


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All insurance products are offered by The Signal, L.P. The Signal, L.P. is a licensed Insurance agency appointed by American Bankers Insurance Company of Florida and American Security Insurance Company. American Bankers Insurance Company of Florida and American Security Insurance Company are Assurant, Inc. companies licensed to offer insurance products. Protect Your Bubble, the Protect Your Bubble logo, Bubble and Squeak and other Protect Your Bubble trademarks, service marks, graphics and logos used in connection with this website are trademarks of Assurant, Inc. in the United States.