Insurance Products

Phone & Tablet Insurance Policy Facts


What makes Protect Your Bubble different?



  • We understand how critical your device is – it connects you to the big things in your life.

  • We provide great coverage for customers – going beyond a typical warranty to protect your device against all-too common accidents and issues.

  • We give our customers options to pay on your terms by providing both a monthly pay and single pay option – only $7.99 a month for smartphones and $9.99 for tablets.
 
Download the PYB App
  • Mobile access to your policy in MyBubble
  • Mobile access to other PYB protection products
  • Games and more!
 

 
Coverage details

Loss

We'll replace your device if it disappears. We only ask that you return it to us if you find it.

Drops & spills

We know that accidents sometimes happen. If your device gets accidently damaged, send it to us and we'll send you a replacement.

Theft & burglary

We'll send you a replacement device if you become a victim of theft or burglary. Just send us a police report, and your device is on the way.

Mechanical breakdown

We want you to have a working phone for the life of your carrier contract. If your device breaks down after the manufacturer's warranty expires, send it to us and we'll send you a replacement.

Credit monitoring

If your device is lost or stolen, we provide
you with access to your credit so you
can monitor it for activity for the next
three months. It's a little extra
protection that can help you
identify a big problem quickly.

 
 

 
Important Policy Terms

All insurance programs have special terms that helps us manage fraud so that good customers get the best price possible. We want you to understand these key terms from the very start.

Here are a few key numbers for you to remember about your policy:


  • 14

    There is a 14-day waiting period before coverage begins.
  • 12
    Policy must be purchased within 12 months of the item purchase and the device must still be under the manufacturer's warranty.
  • 2

    There is a 2-year maximum term on the policy (3-year maximum term in NY).
  • 2/12
    You are eligible for a maximum of 2 approved claims in a 12-month period. No further claims will be approved upon your 2nd approved claim until the expiration of the 12-month period has been reached.
  • 75-120
    Each claim will require you to pay a deductible:
    • $75 for basic phones and tablets
    • $100 for smartphones
    • $120 for iPhones

And here are few more important terms:

  • The device purchase receipt is required at the time of claim. If you want to send it to us now for safe keeping, you can directly upload the reciept or download receipt submission from here. If a claim is filed the receipt will be reviewed at that time.
  • Claimed devices may be repaired or replaced with new or refurbished equipment or a different model than the original equipment.
  • The maximum replacement cost is equal to the current replacement cost per covered loss.
  • You have the right to cancel your coverage at any time without penalty and recieve a refund of any applicable unearned premium.
  • The insurance plan may duplicate other insurance coverage.
  • Data Protection products are
    provided by third party
    vendors and your rights
    regarding the use of the
    product are set fourth in
    the End User Licensing
    Agreement and their
    availability may vary by device.
 
 

 
How to claim

  • 1
    Call 1-855-792-2355. Have your policy details, proof of purchase, and a credit card ready so you can move through the claims process as quickly as possible.
  • 2
    If necessary, you may need to submit claims documentation as instructed and send to your claims representative. You can submit these forms after you call us.
  • 3
    Pay your deductible and we will then issue you a replacement.

What to expect after your claim

  • Your replacement device will come with a pre-printed label to ship us your broken device. Just package it up and place it in your mailbox.
  • If you have a mechanical breakdown or accidental damage claim, return your broken device to Protect Your Bubble within 15 business days.
 
 

Need to ask a question?

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All insurance products are offered by The Signal, L.P. The Signal, L.P. is a licensed Insurance agency appointed by American Bankers Insurance Company of Florida and American Security Insurance Company. American Bankers Insurance Company of Florida and American Security Insurance Company are Assurant, Inc. companies licensed to offer insurance products. Protect Your Bubble, the Protect Your Bubble logo, Bubble and Squeak and other Protect Your Bubble trademarks, service marks, graphics and logos used in connection with this website are trademarks of Assurant, Inc. in the United States.